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FREE SHIPPING ON ORDERS $100+ WITHIN CONTINENTAL US

CUSTOMER SERVICE

CUSTOMER SUPPORT: 1-888-YUMI KIM or 1-888-986-4546 or EMAIL: support@yumikim.com

YUMI KIM CORPORATE OFFICE AND RETURNS DEPARTMENT  

611 Broadway, Suite 422 New York, New York 10012

 

1.     HOW DO I PLACE AN ORDER

YUMIKIM.COM customers may place an order online or by calling Customer Support at 1-888-YUMI-KIM (1-888-986-4546) who are available Monday-Friday 9:30AM-6PM EST.

 

2.     HOW DO I BECOME A YUMIKIM.COM VIP MEMBER?

YUMIKIM.COM allows you to become a VIP Member by simply filling in the required information and saving your information. Once registered, we will send you a confirmation email and 15% off your first order!.

 

3.      WHAT IF I LOSE MY YUMIKIM.COM ACCOUNT PASSWORD?

YUMIKIM.COM will email you a temporary password to the email address listed on the account.

 

4.      WHAT IF I WANT TO CHANGE MY YUMI KIM VIP MEMBER PROFILE?

YUMIKIM.COM allows you to update and change your YK account whenever you would like to. Simply log in, click “edit” to make a change, and then “Save” once the appropriate corrections have been made to the account. If you have any questions or concerns, please call Customer Support at 1-888-YUMI-KIM (1-888-986-4546) or email support@yumikim.com.

 

5.      WILL I BE TAXED ON MY PURCHASE?

YUMIKIM.COM does not charge sales tax in the United States with the exception of New York. YUMIKIM.COM cannot override the designated state sales tax.

 

6.      CAN I CHANGE SOMETHING TO A PENDING ORDER?

You may track your order to determine whether or not your order has been shipped. If your order is still in the fulfillment center, please contact Customer Support at 1-888-YUMI-KIM (1-888-986-4546) or email support@yumikim.com with your order number.

 

7.     WHAT IS THE PRICE ADJUSTMENT POLICY?

YUMI KIM gladly honors price adjustments on full-price merchandise within seven days of the retail purchase or mail order ship date if accompanied by the original receipt.  Items not purchased at full price are not eligible for price adjustments.

 

 
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