Shipping

U.S Shipping MethodsCarrierShipping ChargeOrder ProcessingEstimated Delivery
Standard Ground UPS FREE shipping with orders over $150.
$10 flat fee for orders under $150.
Takes up to 48 hours. Orders placed after 2PM EST will begin processing the next business day. Order is delivered one to seven business days after processing, pending availability and credit card verification.
Two Day UPS $15 Flat Fee Orders placed Monday through Friday before 2PM EST will process that day (excluding holidays). Order arrives two business days after processing if placed by 2PM EST
Overnight UPS $35 Flat Fee Orders placed Monday through Friday before 2PM EST will process that day (excluding holidays). Orders arrives the next business day after processing if placed by 2PM EST

When placing your YUMIKIM.COM order, please take into consideration that we ship orders Monday through Friday. Orders placed on weekends and holidays or expedited orders placed after 2PM EST will ship on the next business day. YUMIKIM.COM is unable to guarantee expedited shipping requests if order is placed later than 2PM EST. YUMIKIM.COM will provide a UPS tracking number once your order has shipped to help you anticipate the appropriate delivery date. Please note that Yumi Kim cannot guarantee transit time as unforeseen circumstances may delay delivery once your package has left our facility.


PLEASE NOTE: There are no Saturday or Sunday deliveries. Orders placed Friday-Sunday will not eligible for 2nd Day or Standard Overnight shipping. Orders placed after 2PM EST Monday-Thursday will not be guaranteed 2nd Day or Standard Overnight delivery. If you want to track your order shipment via UPS 


WHAT IS THE EXPEDITED SHIPPING CUT-OFF?

Orders placed after 2PM EST Monday-Thursday will not be guaranteed 2nd Day or Standard Overnight delivery. Orders placed Friday-Sunday will not be eligible for 2nd Day or Standard Overnight shipping.


SHOPRUNNER FREE 2-DAY SHIPPING

Yumi Kim customers who are ShopRunner members are eligible for free 2-Day Shipping. Members can sign into their ShopRunner accounts using the "Sign In" link located next to the ShopRunner logo on product pages. If you would like to join ShopRunner please sign up here.


WHAT IS YUMIKIM.COM'S INTERNATIONAL POLICY?

We now offer $25 FLAT RATE International Shipping for all purchases over $100. For more information, please refer to our international shipping page here.


WHAT SHOULD I DO IF THERE IS A SHIPPING ERROR?

In the event that we processed an order incorrectly or sent an incorrect item, we will gladly replace or take back that item for a full refund at our expense. Please indicate that the wrong item was shipped on the Returns Slip and send it back for a full refund.


HOW DO I CONTACT CUSTOMER SUPPORT?

If you have any further questions in regards to returns, shipping, or our product, please contact Customer Support at support@yumikim.com or call 212-533-5035. Hours: Monday - Friday 9:30AM - 6PM EST.

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