Accessibility
ACCESSIBILITY STATEMENT FOR YUMI KIM INTERNATIONAL INC.
YUMIKIM.COM is committed to making our website as accessible as possible to people with special needs, including those with visual, hearing, cognitive and motor impairments. We're constantly working towards improving the accessibility of our website to ensure we provide equal access to all of our users.
We always make sure that our website follows accessibility best practices by following the principles of universal design. This ensures the site is flexible and adaptable to different users’ needs or preferences and is accessible through a variety of different technologies, including mobile devices or assistive technologies.
Web Content Accessibility Guidelines (WCAG) 2.1
Wherever possible, our site will adhere to level AA of the Web Content Accessibility Guidelines (WCAG 2.1). These guidelines outline four main principles that state that sites should be:
- Perceivable - Information and user interface components must be presentable to users in ways they can perceive
- Operable - User interface components and navigation must be operable
- Understandable - Information and the operation of user interface must be understandable
- Robust - Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies
ACCESSIBILITY TOOLBAR
This website uses Accessibility Enabler toolbar to allow users to customise the accessibility settings based on their needs. This tool helps user with access needs to adjust any web page so that it can be consumed irrespective of disability of the user
You can refer to Accessibility Enabler user guide here to know more.
Our Commitment to Accessibility
At YUMI KIM, we are committed to ensuring that our website is accessible to everyone, including individuals with disabilities. We believe that every customer should be able to shop online with ease and dignity, regardless of the assistive technology they use.
Ongoing Efforts
We are continuously working to improve the accessibility of our website to meet or exceed Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. Our team conducts regular audits and updates to ensure our digital experience remains inclusive for all users.
Assistance & Alternative Ordering
If you encounter any difficulty accessing our website or need assistance with any part of your shopping experience, we are here to help. We offer several ways to assist you in navigating our site or placing an order:
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Phone Support: Call us at 808-200-3216 during our business hours, and our team will be happy to walk you through our collections or process your order manually over the phone.
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Email Support: Contact us at support@yumikim.com. We monitor our inbox during business hours and can assist with product details, sizing, or order placement.
Feedback
We view accessibility as an ongoing journey. If you have specific feedback on how we can improve the accessibility of our site, or if you have encountered a specific barrier, please let us know. Your input helps us provide a better experience for the entire community.
Contact Us
Business Hours: Monday - Sunday 10AM - 8PM HST
Email: support@yumikim.com
Phone: 808-200-3216
Data Privacy at YUMI KIM
At YUMI KIM International Corp., we're committed to protecting your privacy. We adhere to all applicable federal, state, and international privacy laws and regulations to ensure your information is secure. Depending on your location, you may have the right to:
- Opt out of the sale of your personal information to third parties.
- Opt out of your data being shared with third parties for targeted advertising.
- Request that we limit the use of your sensitive personal data.
- Other rights as detailed in our Privacy Notice.
Submitting a Request
To exercise your rights, you can contact us via email, post, chat, or phone. Please provide the following information:
- Full name
- Full address (including zip code)
- Email address
- Account number or order number (if available)
Email: support@yumikim.com
Post: 2201 Kalākaua Ave, Buliding #B110d Honolulu, HI 96815
Tel: 808-200-3216
Mon-Sun: 10am - 8pm HST