As a result of the ongoing COVID-19 pandemic, express shipment is not available.
|U.S Shipping Methods||Carrier||Shipping Charge||Order Processing||Estimated Delivery|
FREE shipping with orders over $200.
$10 flat fee for orders under $200.
|Takes up to 48 hours. Orders placed after 1PM EST will begin processing the next business day.||Order is delivered one to seven business days after processing, pending availability and credit card verification.|
|Two Day||FedEx||$35 Flat Fee||Orders placed Monday through Friday before 1PM EST will process that day (excluding holidays).||Order arrives two business days after processing if placed by 1PM EST|
|Overnight||FedEx||$55 Flat Fee||Orders placed Monday through Friday before 1PM EST will process that day (excluding holidays).||Orders arrives the next business day after processing if placed by 1PM EST|
When placing your YUMIKIM.COM order, please take into consideration that we ship orders Monday through Friday. Orders placed on weekends and holidays or expedited orders placed after 1PM EST will ship on the next business day. YUMIKIM.COM is unable to guarantee expedited shipping requests if order is placed later than 1PM EST.
YUMIKIM.COM will provide a FedEx tracking number once your order has shipped to help you anticipate the appropriate delivery date. Please note that Yumi Kim cannot guarantee transit time as unforeseen circumstances may delay delivery once your package has left our facility.
PLEASE NOTE: There are no Saturday or Sunday deliveries. Orders placed Friday-Sunday will not eligible for 2nd Day or Standard Overnight shipping. Orders placed after 1PM EST Monday-Thursday will not be guaranteed 2nd Day or Standard Overnight delivery. If you want to track your order shipment via FedEx
WHAT IS THE EXPEDITED SHIPPING CUT-OFF?
Orders placed after 1PM EST Monday-Thursday will not be guaranteed 2nd Day or Standard Overnight delivery. Orders placed Friday-Sunday will not be eligible for 2nd Day or Standard Overnight shipping.
WHAT IS YUMIKIM.COM'S INTERNATIONAL POLICY?
We now offer $35 FLAT RATE International Shipping for all purchases. Duties & taxes do not apply towards shipping promotion. Please allow an additional five to eleven business days for processing of international orders. For more information, please refer to our international shipping page here.
WHAT SHOULD I DO IF THERE IS A SHIPPING ERROR?
In the event that we processed an order incorrectly or sent an incorrect item, we will gladly replace or take back that item for a full refund at our expense. Please indicate that the wrong item was shipped on the Returns Slip and send it back for a full refund.
HOW DO I CONTACT CUSTOMER SUPPORT?
If you have any further questions in regards to returns, shipping, or our product, please contact Customer Support at firstname.lastname@example.org or call 646-503-5730. Hours: Monday - Friday 10AM - 6PM EST.